Privacy Policy

1. Introduction

JPL Movers (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using jplmovers.com or contacting us, you agree to the practices described in this policy.

2. Information We Collect

  • Contact details: name, email address, phone number, company name
  • Business details you share: shipment/service requirements, pickup and delivery details
  • Technical data: IP address, browser type, device information, pages visited, cookies
  • Communications: messages, emails and SMS conversations with us

3. How We Collect Information

Through our website forms, phone calls, emails, SMS conversations, and automatically through cookies and analytics tools.

4. How We Use Your Information

  • To respond to your inquiries and provide our services
  • To send service-related messages, quotes, updates and reminders
  • To communicate by SMS/text message where you have given consent
  • To improve our website and services
  • To comply with legal obligations and prevent fraud

5. SMS/Text Messaging Terms

By providing your mobile number and opting in on our form, you consent to receive text messages from JPL Movers related to your inquiry, quotes, dispatch and service updates, and customer support. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You can opt out at any time by replying STOP; reply HELP for assistance, or contact us at info@jplmovers.com or (475) 302-7312. After you opt out, you will receive one confirmation message and no further messages.

6. Mobile Information Will Not Be Shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers, SMS opt-in data and consent are never sold, rented, or shared with third parties for their marketing purposes. Information may be shared only with service providers who help us deliver messages and operate our business (e.g., our messaging platform), and they may use it only to provide those services to us.

7. Sharing of Information

We do not sell your personal information. We may share it with trusted service providers (hosting, communications, analytics), or when required by law or to protect our rights.

8. Cookies

We use cookies and similar technologies to make the site work and understand usage. You can disable cookies in your browser settings, though some features may not work properly.

9. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure.

10. Data Retention

We keep your information only as long as needed for the purposes above or as required by law.

11. Your Rights and Choices

You may request access, correction or deletion of your personal information, and you may opt out of SMS (reply STOP) or emails (use the unsubscribe link) at any time.

12. Children’s Privacy

Our services are not directed to anyone under 18, and we do not knowingly collect their information.

13. Changes to This Policy

We may update this policy from time to time. The “Last updated” date shows the latest version.

Last updated: October 2026

14. Contact Us

JPL Movers

Address: 95 Bristol St Unit 1D, Waterbury, CT 06708
Email: info@jplmovers.com
Phone: (475) 302-7312